Windows Client: IT Admin Guide 2.0
Mac Client: IT Admin Guide 2.1
Linux Client: IT Admin Guide 1.4
Unattended Access: IT Admin Guide 2.2
Remote Support: IT Admin Guide 1.1
Synchronizing Clients with the Inventory
Endpoint Privilege Management (EPM)
The Admin By Request documentation set comprises a wealth of material, including blogs on a wide range of topics.
Admin By Request has a number of PDF guides that describe in detail the concepts around different features, including many procedures on how to carry out tasks. Refer to PDF Guides for more information.
Admin By Request has a number of video tutorials and webinars that explain features and demonstrate how to carry out tasks. Refer to Tutorial Videos for more information.
The CLOUD tab becomes visible only when an on-premise gateway is created. If no on-premise gateway exists, Unattended Access will use the managed service option, which is enabled by default and requires no configuration.
Configuring an on-premise gateway means disabling the cloud gateway (see How do I setup a Self-hosted Implementation?) which is why the CLOUD tab becomes available when a gateway is created.