Mac Client - Overview

Introduction

Admin By Request’s Privileged Access Management (PAM) solution is designed to solve the security and productivity challenges relating to Local Administration rights usage within today’s security conscious and highly distributed enterprises.

Employees achieve optimum productivity by using secure methods to safely elevate everyday trusted tasks. IT departments achieve significant time and resource savings as employee requests for elevation are offloaded and routed through streamlined, fully audited and automated workflows.

This guide describes key IT administrator concepts and tasks related to installing, configuring, deploying, and managing macOS endpoints.

In these pages

The content of this guide describes:

  • How to install the Admin By Request client on endpoints running macOS.

  • Three ways to enable Full Disk Access (FDA), including using Jamf and Intune.

  • How to uninstall Admin By Request.

  • The user interface, including screen panels associated with menu selections.

  • Key portal administration tasks, specific to macOS.

  • Selected Settings tables, describing how to use each setting.

  • Terms and definitions.

Audience

The Mac Endpoint Client pages are intended for IT system administrators who install and manage user workstations running the macOS operating system and desktop software.

NOTE:

Although the guide is written from the point of view of an IT Administrator, the procedure steps and screenshots are described from an end user's perspective. This has two benefits:

  1. You can clearly see how something works from an end user's point of view.

  2. If required, you can create your own customized end user documentation by simply copying and pasting the procedures with minimal rework.

Product Release Notes

Release notes for all product versions are available on the Admin By Request website:

Release Notes (macOS)