Inventory

Introduction

The Inventory shows endpoints managed in your tenant.

Similar to the Summary and Auditlog pages, the information available in the inventory changes depending on the product view selected.

Product views

  • Endpoint Privilege Management
  • Secure Remote Access

The menu selection Endpoint Privilege Management  shows the product view for managing local admin rights on your endpoint clients.


Header

The "Header" is available from every page in the portal. It contains company logos, Product  and User Account  drop-down menus and the portal main menu.

  1. Logos:

    Shows the Admin By Request logo and your organization's logo if configured.

    To configure a logo in the portal, go to Endpoint Privilege Management > Settings > Windows Settings > Endpoint > BRANDING.

    Refer to Branding tab for more information.

  2. Product drop-down:

    Lists products for selection:

    • Endpoint Privilege Management

    • Secure Remote Access

    • Mix Products

    Choosing a product adjusts the options available under other menus. The Mix Products  selection combines both Endpoint Privilege Management and Secure Remote Access so that all menu options are available.

  3. User Account drop-down:

    Shows the name of the organization and name + email of the logged-in user. Also provides Change password and Sign out links.

  4. Main menu:

    To find out more about each main menu option in the portal, click its corresponding link below.

    Summary   Auditlog   Requests   Inventory  Reports   Settings   Download   Logins  Docs   Support


Tabs

The inventory provides tabs for examining the following entries:

  • ALL - lists all endpoints currently known to the inventory (workstation and server)

  • WINDOWS - workstations running Windows

  • MACS - workstations running macOS

  • LINUX - workstations running Linux

  • SERVERS - servers running Windows Server

For any tab, in the table displayed, right-click column headings for sort, search, group and filter options.

For an entry in the table, click the either the name of the endpoint (Computer column) or the Details link (Details column) to go to its Inventory  record.


Buttons

Search

Use this button to search the inventory. Either use the Search Filters or right-click the table column headings and select any combination of the options available for further group, search and filter options.

Export buttons

Four export buttons are also provided:

  • Simple PDF Export

  • Simple XLSX Export

  • Full CSV Export (;)

  • Full CSV Export (,)

IMPORTANT

The Full CSV Export buttons always export the full inventory; they do not export sublists. Refer to Exporting Portal Data for more information.


The menu selection Secure Remote Access  shows the product view for managing your endpoints that can be remotely accessed.


Header

The "Header" is available from every page in the portal. It contains company logos, Product  and User Account  drop-down menus and the portal main menu.

  1. Logos:

    Shows the Admin By Request logo and your organization's logo if configured.

    To configure a logo in the portal, go to Endpoint Privilege Management > Settings > Windows Settings > Endpoint > BRANDING.

    Refer to Branding tab for more information.

  2. Product drop-down:

    Lists products for selection:

    • Endpoint Privilege Management

    • Secure Remote Access

    • Mix Products

    Choosing a product adjusts the options available under other menus. The Mix Products  selection combines both Endpoint Privilege Management and Secure Remote Access so that all menu options are available.

  3. User Account drop-down:

    Shows the name of the organization and name + email of the logged-in user. Also provides Change password and Sign out links.

  4. Main menu:

    To find out more about each main menu option in the portal, click its corresponding link below.

    Summary   Auditlog   Requests   Inventory  Reports   Settings   Download   Logins  Docs   Support


Tabs

The inventory provides tabs for examining the following entries:

  • ALL - lists all endpoints currently known to the inventory (workstation and server)

  • WINDOWS - workstations running Windows

  • MACS - workstations running macOS

  • LINUX - workstations running Linux

  • SERVERS - servers running Windows Server

For any tab, in the table displayed, right-click column headings for sort, search, group and filter options.

For an entry in the table, click the either the name of the endpoint (Computer column) or the Details link (Details column) to go to its Inventory  record.


Buttons

Search

Use this button to search the inventory. Either use the Search Filters or right-click the table column headings and select any combination of the options available for further group, search and filter options.

Export buttons

Four export buttons are also provided:

  • Simple PDF Export

  • Simple XLSX Export

  • Full CSV Export (;)

  • Full CSV Export (,)

IMPORTANT

The Full CSV Export buttons always export the full inventory; they do not export sublists. Refer to Exporting Portal Data for more information.


Inventory refresh frequency

The inventory refreshes every four hours when the endpoint is online.

Device inactivity period

The 60-day device inactivity period cannot be modified, but, for licensed users, you can delete endpoints manually through the Inventory or with the Inventory API and this way make the period shorter.

Unlicensed (i.e. free plan) users must wait for 60 days before licenses are released.

IMPORTANT

If the device comes back online with ABR still installed, it will reappear in the inventory and the 60-day inactivity period will reset.