Welcome to Our Knowledge Base
Getting Started
To install client software, refer to Endpoint Software. Once your endpoint clients are installed, head to the Portal to inspect your settings and review the Auditlog.
Settings Overview
For an overview of how settings work, refer to ABR Settings. For ideas on key settings "categories", see ABR Usage Personas.
Get Support
If you need help on anything regarding Admin By Request, refer to ABR Support.
Latest Updates
26 July 2024: Synchronizing Clients
Admin By Request clients synchronize with the portal approximately every four hours to ensure they have the latest settings and policies.
24 July 2024: CrowdStrike BSOD
CrowdStrike has announced that more than 97% of Windows sensors are online as of July 24 at 5pm PT, and has released a preliminary post-incident review.
24 May 2024: Compliance Mapping
Provides detailed information about how Admin By Request can help you meet your regulatory requirements, including GDPR, ISO 27001, SOC2 and NIST SP 800.