Welcome to Our Documentation Center
Getting Started
Start by installing client software:
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If you haven't already, sign-up for the Free Plan and download client software.
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Install the client on one or two test endpoints - refer to Endpoint Privilege Management.
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Once your endpoint clients are installed, head to The Portal (reference) for instructions and The Portal (login) to view, configure and manage your clients.
Settings Overview
Settings in the portal control how your endpoints are administered:
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For details on Endpoint Privilege Management, refer to EPM Settings.
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For details on Secure Remote Access, refer to SRA Settings.
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Integrating Admin By Request with other systems? See Integration Procedures.
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Need to check how we help with regulation compliance? See Compliance Mapping.
Get Support
Support options for Admin By Request customers:
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Ask our AI Assistance chatbot, right there à (or below on a small screen)
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For the current status of portal services and integrations, please visit Services Status.
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If you need help on anything regarding any of the Admin By Request products, refer to ABR Support.
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To log a trouble ticket (Paid Plan customers only), head to Submit a Support Ticket.
AI Assistance
Try our support bot for instant help with common issues. If our bot doesn't provide the answer you're looking for, checkout the FAQs on the Support page or feel free to create a Support Ticket.
Latest Updates
16 February 2026: ABR for Windows 8.7
Enhanced Pre-Approval in Windows 8.7 now supports matching on Digital Certificate and Application Name, plus version-based rules (over, under, or between specific versions), enabling tighter least-privilege control. Subsettings also now support Entra-registered accounts, collecting group membership for consistent policy enforcement across hybrid and cloud-managed devices..
16 February 2026: ABR for Mac 5.2
Mac 5.2 officially supports macOS 26.2 (Tahoe) and introduces Secure Remote Access for Mac, including Unattended Access and Remote Support with browser-based JIT connections. Also included are Okta-based user identification via Platform SSO and Account Separation, enabling Cyber Essentials Plus–aligned privilege enforcement on macOS endpoints.
18 December 2025: ABR for Linux 4.0
Break Glass comes to Linux endpoints, enabling IT admins to configure a one-time use full admin account. Also included in the 4.0 release is Multi-Factor Authentication (MFA) and Account Separation, complying with Cyber Essentials Plus on Linux endpoints.
Latest Blogs
OpenClaw: Viral AI Agent to Security Crisis
Over 135,000 OpenClaw instances were publicly exposed with zero authentication
Why Security Doesn't Stop at the Audit
PCI compliance alone is not a risk management strategy
Remote Access Security and Zero Trust
Zero Trust principles change how remote access works
