Welcome to Our Documentation Center
Getting Started
Start by installing client software:
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If you haven't already, sign-up for the Free Plan and download client software.
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Install the client on one or two test endpoints - refer to Endpoint Privilege Management.
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Once your endpoint clients are installed, head to The Portal (reference) for instructions and The Portal (login) to view, configure and manage your clients.
Settings Overview
Settings in the portal control how your endpoints are administered:
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For details on Endpoint Privilege Management, refer to EPM Settings.
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For details on Secure Remote Access, refer to SRA Settings.
Get Support
Support options for Admin By Request customers:
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For the current status of portal services and integrations, please visit Services Status.
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If you need help on anything regarding any of the Admin By Request products, refer to ABR Support.
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To log a trouble ticket (Paid Plan customers only), head to Submit a Support Ticket.
Latest Updates
5 January 2026: New Data Center
A sixth data center worldwide (and second in the USA) is now available, giving customers more options regarding their data sovereignty. This data center is called US West and is located in California.
18 December 2025: ABR for Linux 4.0
Break Glass comes to Linux endpoints, enabling IT admins to configure a one-time use full admin account. Also included in the 4.0 release is Multi-Factor Authentication (MFA) and Account Separation, complying with Cyber Essentials Plus on Linux endpoints.
18 October 2025: ABR 8.6 Auto-update
From 3 November 2025, ABR 8.6 for Windows will begin auto-updating over the Internet, starting with some of our smaller customers and ending up with the largest ones (for customers that have Auto-update enabled).
Latest Blogs
Pharma Firm Inotiv Confirms Data Breach
Affecting 9,500+ after ransomware attack
Are Cloud Storage Platforms Safe?
Seven File Sharing Security Risks
ShadyPanda Weaponizes Trusted Browser Extensions
In a campaign lasting seven years
