Welcome to Our Documentation Center

Getting Started

Start by installing client software on one or two devices - refer to Endpoint Privilege Management. Once your endpoint clients are installed, head to The Portal (info) for instructions and The Portal (login) to view, configure and manage your clients.


Settings Overview

For details on Endpoint Privilege Management, refer to EPM Settings. For details on Secure Remote Access, refer to SRA Settings.

Get Support

For the current status of portal services and integrations, please visit Services Status. If you need help on anything regarding any of the Admin By Request products, refer to ABR Support.

Latest Updates

18 October 2025: ABR 8.6 Auto-update

From 3 November 2025, ABR 8,6 for Windows will begin auto-updating over the Internet throughout the month of November, starting with some of our smaller customers and ending up with the largest ones (for customers that have Auto-update enabled).

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4 August 2025: Windows 8.6

This release adds seamless browser download elevation, supported in Chrome, Edge, and Firefox. The system tray icon loads faster, restarts if closed, and better reflects admin status, and the Network Adapters tool now shows all Wi-Fi adapters.

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8 July 2025: New Data Center

Admin By Request has launched a new data center in Singapore, strengthening its presence in Southeast Asia and ensuring compliance with local data regulations.

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Frequently Asked Questions

       Visit Support FAQ

       Visit All FAQ