Welcome to Our Knowledge Base

Getting Started

To install client software, refer to Endpoint Software. Once your endpoint clients are installed, head to the Portal to inspect your settings and review the Auditlog.


Settings Overview

For an overview of how settings work, refer to ABR Settings. For ideas on key settings "categories", see ABR Usage Personas.

Get Support

If you need help on anything regarding Admin By Request, refer to ABR Support.

Latest Updates

26 July 2024: Synchronizing Clients

Admin By Request clients synchronize with the portal approximately every four hours to ensure they have the latest settings and policies.

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24 July 2024: CrowdStrike BSOD

CrowdStrike has announced that more than 97% of Windows sensors are online as of July 24 at 5pm PT, and has released a preliminary post-incident review.

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24 May 2024: Compliance Mapping

Provides detailed information about how Admin By Request can help you meet your regulatory requirements, including GDPR, ISO 27001, SOC2 and NIST SP 800.

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Frequently Asked Questions

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