Welcome to Our Documentation Center
Getting Started
Start by installing client software:
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If you haven't already, sign-up for the Free Plan and download client software.
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Install the client on one or two test endpoints - refer to Endpoint Privilege Management.
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Once your endpoint clients are installed, head to The Portal (reference) for instructions and The Portal (login) to view, configure and manage your clients.
Settings Overview
Settings in the portal control how your endpoints are administered:
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For details on Endpoint Privilege Management, refer to EPM Settings.
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For details on Secure Remote Access, refer to SRA Settings.
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Integrating Admin By Request with other systems? See Integration Procedures.
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Need to check how we help with regulation compliance? See Compliance Mapping.
Get Support
Support options for Admin By Request customers:
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Ask our AI Assistance chatbot, right there à (or below on a small screen)
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For the current status of portal services and integrations, please visit Services Status.
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If you need help on anything regarding any of the Admin By Request products, refer to ABR Support.
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To log a trouble ticket (Paid Plan customers only), head to Submit a Support Ticket.
AI Assistance
Try our support bot for instant help with common issues. If our bot doesn't provide the answer you're looking for, checkout the FAQs on the Support page or feel free to create a Support Ticket.
Latest Updates
22 June 2026: ABR for Mac 5.3
Admin By Request for Mac 5.3 adds controlled System Settings changes, app uninstall support, Mac App Blocking, Bundle ID and version-based app rules, passwordless Secure Remote Access, MDM admin-rights cleanup, and Jamf group targeting, plus bug fixes and stability improvements.
22 June 2026: Platform SSO for Macs
This technical note explains how Admin By Request works with Platform SSO to reliably identify macOS users by corporate UPN from Entra ID or Okta, enabling consistent policy and Sub-Settings application. It covers requirements, end-to-end configuration, verification, and troubleshooting.
16 February 2026: ABR for Windows 8.7
Enhanced Pre-Approval in Windows 8.7 now supports matching on Digital Certificate and Application Name, plus version-based rules (over, under, or between specific versions), enabling tighter least-privilege control. Subsettings also now support Entra-registered accounts, collecting group membership for consistent policy enforcement across hybrid and cloud-managed devices.
Latest Blogs
Trusted by Default
How LOLBins slip past endpoint defenses
Passing Cyber Essentials Plus
How we handle account separation with Run As Admin
Nation-State Hackers
Are showing what AI-assisted attacks can do
