Welcome to Our Documentation Center
Getting Started
Start by installing client software:
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If you haven't already, sign-up for the Free Plan and download client software.
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Install the client on one or two test endpoints - refer to Endpoint Privilege Management.
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Once your endpoint clients are installed, head to The Portal (reference) for instructions and The Portal (login) to view, configure and manage your clients.
Settings Overview
Settings in the portal control how your endpoints are administered:
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For details on Endpoint Privilege Management, refer to EPM Settings.
For details on Web Access Management, refer to Web Access Management.
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For details on Secure Remote Access, refer to SRA Settings.
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Integrating Admin By Request with other systems? See Integration Procedures.
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Need to check how we help with regulation compliance? See Compliance Mapping.
Get Support
Support options for Admin By Request customers:
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Ask our AI Assistance chatbot, right there à (or below on a small screen)
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For the current status of portal services and integrations, please visit Services Status.
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If you need help on anything regarding any of the Admin By Request products, refer to ABR Support.
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To log a trouble ticket (Paid Plan customers only), head to Submit a Support Ticket.
AI Assistance
Try our support bot for instant help with common issues. If our bot doesn't provide the answer you're looking for, checkout the FAQs on the Support page or feel free to create a Support Ticket.
Latest Updates
26 October 2026: Admin By Request for Mac 6.0
Mac 6.0 introduces managed sudo: standard users can run named commands with sudo without an Admin Session, and named commands can be withheld even during one, with every allowed and refused command audited. It also brings a refreshed native client interface, Admin Session extension, remote termination of elevated access with an optional blackout period, per-setting System Settings pre-approval, and support for macOS 27.
1 October 2026: Admin By Request for Linux 4.1
Linux 4.1 lets portal sub-settings apply to local users and to devices without a directory service, through pseudo groups defined in local policy files. It also improves scaling on HiDPI displays, and resolves a large number of customer-reported issues across MFA, Break Glass, installation and stability.
3 August 2026: Web Access Management
Web Access Management is a new Admin By Request product governing how users browse the web and what software they download. It adds browser and site controls, download approval, reason and MFA gating, Intune compliance checks, owner-only downloads, and OPSWAT MetaDefender malware scanning. Requires Admin By Request for Windows 9.0.
Latest Blogs
How I Ended Up Here
The short version of a long career
SourceForge Leader
Admin By Request EPM earns the SourceForge Fall 2026 Leader award
it-sa 2026
Live Q&A featuring Nico Hulkenberg
