The macOS and Linux Client User Interfaces

Introduction

A regular user's first experience with Admin By Request is likely to be the little black (or white, depending on display settings) icon in the menu bar. Or perhaps they have already tried to carry out a task that they were able to complete successfully yesterday, but now there's a pop-up message advising them that the task requires administrator access, which must be approved before the task can proceed.

Either way, there is a new app on the desktop that users must learn to work with. The Admin By Request app is pretty simple and very intuitive, but, if it's new, it still needs explaining so users can get the best out of it and maximize their productivity.

This blog dives deeply into the Admin By Request user interface for the macOS and Linux endpoint clients; the app as it appears on screen, including its windows, menus, buttons, links, explanatory text and anything else that might display at one time or another while in the hands of macOS or Linux users.

Since this blog covers both macOS and Linux clients, we also compare the two, highlighting the differences between them.

NOTE

The endpoint client versions described in this blog are:

  • macOS: 4.2.2

  • Linux: 3.0.13

Audience

The blog is aimed at IT administrators responsible for installing and managing Admin By Request endpoint clients, so that they might more easily provide training to their users and minimize inbound support calls.

About the User Interface

Once installed, Admin By Request is running in the background for as long as the endpoint is powered-on. It monitors the actions taken by users, allowing non-privileged tasks to run freely, and intercepting those that require elevated privileges while it checks predefined global settings that govern what is (and is not) allowed by the user running the task.

macOS

The user interface is graphical and is accessed via the icon menu in the menu bar (top right) of the screen.

The color of the icon depends on the currently logged-in user: if the user is an administrator, the icon is red, whereas if the user is a standard user, the icon is black:

Click the icon to display the menu and select About Admin By Request for further information (Administrator and Standard User) or Request Administrator Access to carry out an admin task (Standard User only):

Linux

The user interface is graphical and is accessed via the icon menu in the menu bar (top right) of the screen:

Click the icon to display the menu and select About Admin By Request for further information: