Overview

Introduction

Microsoft Teams is a workspace for all-round collaboration, bringing together messaging, file sharing, application sharing, and video conferencing capabilities.

Literally millions of organizations around the world use Teams as their go-to business communication tool, so we’ve created a custom Admin By Request app for Teams which enables users to handle (i.e., approve and deny) requests for administrative access from within a dedicated Teams channel.

This manual provides a step-by-step guide on how configure the application and integrate a core Admin By Request feature into your Teams environment.

Assumptions

The tasks described in this manual assume that the user has access to Teams, the Admin By Request Portal, and some familiarity with both environments.

IMPORTANT

The access provided to users through our Teams integration overrides Portal settings.

Once the Teams integration described in these pages is configured, all users with access to the Teams channel created in Task C will have the ability to approve or deny requests via Teams, regardless of whether they have been granted these abilities in Admin By Request User Portal Sub-Settings.

Ensure you only add the integration to internal channels and reserve access for authorized users.

Prerequisites

To complete the integration, you first need to download the application .zip file: teams.zip. This file will be uploaded during task A. Upload the App File.

You will also need access to your organization's Teams Admin Center console.

Something Missing?

If you’ve identified a bug or have a suggestion for this integration, or another SIEM integration you’d like us to add, contact us here and we’ll see what we can do.

NOTE

The task descriptions in these pages (and screenshots in particular) cover the state of Microsoft Teams at the time of writing. While every effort is made to ensure currency, the screens you see during setup may look a little different, especially color schemes and the placement of buttons and links.

Integration Tasks

Remaining pages in the IT Admin Guide section describe the tasks required to configure the integration.