The purpose of this article is to describe how Admin By Request supports customer rights and obligations under the EU Data Act, with particular focus on data access, portability, switching, and deletion. Admin By Request gives customers continuous control over their data through built-in service capabilities that allow data to be accessed, exported, managed, and deleted in a secure and predictable manner.

This document outlines the principles, processes, and technical mechanisms that Admin By Request uses to facilitate compliance with the EU Data Act. It explains how customers can retrieve their data in a usable format, transition away from the service if required, and ensure that data is handled appropriately throughout its lifecycle. The objective is to provide transparency and assurance that Admin By Request enables lawful, secure, and customer-controlled data handling.

This article applies to customer data processed within the Admin By Request service and focuses specifically on aspects relevant to the EU Data Act, including:

• Data access and export capabilities available to customers

• Supported data formats and interfaces for portability

• Data categories that are included in, or excluded from, portability

• Processes for data deletion following service switching or termination

• Information relating to data hosting locations and applicable safeguards

• Measures in place to protect against unlawful or unauthorized data access

The scope is limited to data handled by Admin By Request in its role as a service provider and should be read in conjunction with other Admin By Request documentation, including security, privacy, and data processing materials, where applicable.

The article is intended to provide informational and technical guidance on how Admin By Request aligns with the requirements of the EU Data Act. It does not constitute legal advice and should not be interpreted as a substitute for independent legal or regulatory consultation.

Certain data types may be excluded from portability where required by law, contractual obligations, security considerations, or to protect the rights of third parties. Additionally, while Admin By Request provides tools and documentation to support data export, switching, and deletion, customers remain responsible for ensuring that their own downstream systems, processes, and regulatory obligations are met once data is exported or transferred.

This article is intended for:

• Customers and administrators using Admin By Request who are responsible for data governance, compliance, or service transitions

• Security and IT teams evaluating data portability, access controls, and regulatory alignment

• Compliance, legal, and risk professionals assessing adherence to the EU Data Act

• Procurement and vendor-risk stakeholders requiring transparency around data handling and switching capabilities

The article content assumes a working knowledge of enterprise IT environments, cloud services, and data protection principles, and is written to support informed decision-making by organizations operating within the scope of EU digital and data regulations.

This article may refer to, and should be read in conjunction with, the following:

• Commitments and responsibilities in ABR's Data Processing Agreement

• Support provisions in ABR's Terms and Conditions and Customer Support Services

• Data handling processes in How We Handle Your Data

• Collection, use and disclosure of personal data in ABR's Privacy Policy and Data Privacy Settings

Refer also to ABR's Trust Center documents.