If your Macs are not auto-updating to the latest version of Admin By Request, check the currently installed version on your endpoints. There was an auto-update issue with macOS version 3.2.1 - any Macs running that version of ABR will need to be manually updated.
The problem has been fixed in later versions of Admin By Request for Mac.
Admin By Request software updates are deployed using our Auto-Update process. However, when we release a new version we do not deploy it right away to all customers via auto-update. This is simply to mitigate any unforeseen issues.
Admin By Request software updates to Linux endpoints are delivered via the distribution package update process. Please note that, when we release a new version, we do not make it immediately available to the update process. This is simply to mitigate any unforeseen issues.
Our rule-of-thumb for a new release is to
Contact us if you wish to receive the latest version right now. You can also raise a support ticket requesting the latest update.
Visit the Download Archive for previous versions of Admin By Request.