Admin By Request uses port 443 and the IP addresses and API URLs that need access through firewalls are as follows.
If your data is located in Europe (Netherlands):
IP: 104.45.17.196
DNS: api1.adminbyrequest.com
DNS: macapi1.adminbyrequest.com
DNS: linuxapi1.adminbyrequest.com
If your data is located in the USA (East):
IP: 137.117.73.20
DNS: api2.adminbyrequest.com
DNS: macapi2.adminbyrequest.com
DNS: linuxapi2.adminbyrequest.com
If your data is located in the UK:
IP: 85.210.211.164
DNS: api3.adminbyrequest.com
DNS: macapi3.adminbyrequest.com
DNS: linuxapi3.adminbyrequest.com
If your data is located in Europe (Germany):
IP: 9.141.94.162
DNS: api4.adminbyrequest.com
DNS: macapi4.adminbyrequest.com
DNS: linuxapi4.adminbyrequest.com
If your data is located in the USA (West):
IP: 172.184.188.29
DNS: api5.adminbyrequest.com
DNS: macapi5.adminbyrequest.com
DNS: linuxapi5.adminbyrequest.com
If your data is located in Asia (Singapore):
IP: 52.230.54.129
DNS: api6.adminbyrequest.com
DNS: macapi6.adminbyrequest.com
DNS: linuxapi6.adminbyrequest.com
Wherever you are, you can also use api.adminbyrequest.com, but the regional URLs will likely be more responsive.
If you are using Secure Remote Access, you need to allow your browsers access to the following cloud gateways:
cloudgatewayeu1.accessbyrequest.com (Europe - Netherlands)
cloudgatewayus1.accessbyrequest.com (US East)
cloudgatewayuk1.accessbyrequest.com (UK)
cloudgatewaygermany1.accessbyrequest.com (Europe - Germany)
cloudgatewayuswest1.accessbyrequest.com (US West)
cloudgatewaysingapore1.accessbyrequest.com (Asia)
They are called over WSS (Websockets Secure) on port 443 from the browser.
Further, if you wish to remotely access endpoints using Unattended Access and Remote Support:
Outbound MQTT broker connectivity via Websockets - port 443 - for the following:
If your data is located in Europe (Netherlands):
Ten nodes (FastTrackHubEU1.azure-devices.net to FastTrackHubEU10.azure-devices.net)
If your data is located in the USA (East):
Ten nodes (FastTrackHubUS1.azure-devices.net to FastTrackHubUS10.azure-devices.net)
If your data is located in the UK:
Ten nodes (FastTrackHubUK1.azure-devices.net to FastTrackHubUK10.azure-devices.net)
If your data is located in Europe (Germany):
Ten nodes (FastTrackHubGermany1.azure-devices.net to FastTrackHubGermany10.azure-devices.net)
If your data is located in the USA (West):
Ten nodes (FastTrackHubUSWest1.azure-devices.net to FastTrackHubUSWest10.azure-devices.net)
If your data is located in Asia:
Ten nodes (FastTrackHubSingapore1.azure-devices.net to FastTrackHubSingapore10.azure-devices.net)
For Unattended Access, RDP needs to be enabled on port 3389 on the device.